Donor Database Administrator

The Food Group | New Hope, MN
Salary Range: $46,000-$52,000

This is a salaried position (40 hours/week) with a competitive benefits package, including health care coverage, dental, etc. This position is predominantly in-office work at The Food Group’s New Hope location. The salary range is $46,000 - $52,000 per year.

I. Organization Overview

The Food Group (TFG) is a local nonprofit focused on advancing healthy food access. Established in 1976, we provide nutritious food and support services to over 240 hunger relief partners and food distribution locations, in addition to training immigrant farmers, farmers of color, and other historically underrepresented farmers in sustainable farming practices.

Our culture and environment can be described as high-trust, cooperative, collaborative, open, and fun.
We are a workplace that is full of people who genuinely appreciate each other and work best when tackling big ideas as a team. We value individuals who bring their life experiences to their work, knowing that the ways that they have experienced racial, economic, or gender injustice drive their passion to create change. We are a team of passionate, dedicated people who work alongside each other.

Equity is fundamental to our mission to fight hunger and nourish our community. Where we live, how much money we make, or the color of our skin currently influences access to healthy and culturally-appropriate foods. We must address the roots of these inequities so everyone in our community has the opportunity to live their best life. We believe in working with our community and organizations to improve food access and make systemic changes in hunger relief. To do so, equity is a part of all aspects of our work. We invite individuals from different abilities, ethnicities, genders, races, religions, sexual orientations, and socioeconomic backgrounds to take part in and shape the work in the community.

II. Job Summary:

The Donor Database Administrator is part of the Development & Marketing team. This position reports to the Director of Development & Marketing and is the team lead responsible for donation processing and entry, donor acknowledgements, generating reporting and analysis, and ensuring integrity of data. This position has no direct reports.

Due to the volume of work at year-end, this person must be available to be on-site for most of the days at the end of December and start of January.

III. Core Job Functions:

  • Key team lead on data processing and analytics – strategically looking at how donor data and trends can inform decisions.
  • Lead smooth process of donor experience through efficient and accurate gift processing and acknowledgement.
  • Serve as primary data processor through entry of donations and donor information in Raiser’s Edge database and maintain data integrity and PCI compliance.
  • Process and code all contributions (cash, checks, credit cards, gifted stock, ACH, and in-kind).
  • Timely and accurate administration of donor acknowledgement letters.
  • Process, track, and update monthly donor gifts.
  • Maintain and manage donor database to ensure quality control and data integrity – maximize the functionality of the database and implement best practices to effectively manage constituent data.
  • Work with accountant to ensure Raiser’s Edge donor database reconciles with financials and coding (daily and monthly).
  • Set up and train new donor database users.
  • Assist with donor communication, donor inquiries, phone calls, stewardship, and mailing projects – including pulling mail lists.
  • Prepare and identify strategic fundraising reports, queries, dashboards, and analysis.
  • Update database procedure documentation of processes.
  • Support prospect research and donor stewardship strategy.
  • Provide special events support to marketing team as needed.
  • Provide back-up coverage for administrative assistant for the organization as needed.
  • Engage as a member of The Food Group team, providing input for long-range planning, contributing to equity and access initiatives, and participating in team-building activities.
  • All other duties as assigned.

IV. Position Requirements:

Skills, Knowledge and Abilities
  • Must be able to work effectively with partners who are significantly diverse with respect to age, race, ethnicity, gender orientation, socio-economic status, nationality, and religion.
  • Must be able to work effectively in an organization that has recognized its own issues related to equity, and is seeking to be more representative of the community.
  • Demonstrated commitment to hunger relief focused on health, nutrition, and equity.
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, Power Point).
  • Knowledge of Blackbaud’s Raiser’s Edge is preferred, but we will train.
  • Experience managing a database and working with accounting reconciliation.
  • Excellent phone and customer service skills.
  • Highly organized with strong attention to detail and accuracy.
  • Self-motivated, takes ownership and initiative.
  • Enjoys opportunities to develop and learn new skills.
  • Ability to manage time effectively while handling multiple projects, with an awareness of deadlines.
  • Flexible and able to respond to changing priorities and emerging needs.
  • Punctual and dependable.
  • Strong analytical skills.
  • Ability to focus and sit for long periods of time.
  • Effective problem-solving skills.
  • Approaches work with a spirit of collaboration and team work.

Minimum Education and Experience
  • 2-4 year college degree (or equivalent experience) appreciated but not required.
  • Education or experience in non-profit work, development, or a related field preferred.
  • Database management experience. Experience with Raiser’s Edge is a plus and desired.

V. Working Conditions and Environment:

This position will be working at our New Hope office. The New Hope location is a dog-friendly, accessible, and smoke free office setting. This position works primarily during normal business hours and includes some evening and/or weekend hours on and off site. Start times are flexible. Must have ability to sit for long periods of time and utilize various office equipment (e.g., computer, phone, and calculator) on a continual basis.

All employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, gender orientation, socio-economic status, nationality, and religion.

People of Color and LGBTQ people are strongly encouraged to apply. The Food Group is an equal opportunity employer.

VI. Hiring Process and Timeline

  • The position will be open for applications until March 5, 2021 or until filled.
  • Please include a current resume and cover letter. Please use the cover letter to tell us why you are interested and what you personally will bring to our team.

  • The hiring process will include:
    • TFG HR/DEI Manager will review and screen resume and cover letters
    • Candidates will be interviewed by a selection committee
    • 2-3 top candidate second interviews with additional staff members
    • Formal offer to follow for final candidate

Estimated Timeline (depending on staff availability)
  • Initial virtual interviews late February to early March.
  • Second interviews and site tours early to mid-March.
  • Offer to final candidate by mid-March.
  • Start date estimated by end of March to early April.

Questions? Contact Yatta Wehyee |

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