Neighbors Inc. | Saint Paul, MN
Salary Range: $92,500 - $97,500
ABOUT NEIGHBORS, INC.
Neighbors, Inc. is a non-profit, social-service agency with 50+ years of experience serving primarily Dakota county with high dignity basic needs services (Hunger Relief, Clothing and Community Resources) and most recently Financial Empowerment services were launched to help communities achieve economic prosperity. With the tremendous support of over 350+ active volunteers, 15 board members 21 staff and with a $2M+ annual budget, Neighbors is a pillar of support and unity in our community and is well known as a place for individuals to turn to for help. We focus on meeting immediate needs while empowering individuals to move towards self-sufficiency. Learn more at www.neighborsmn.org
Position Overview
The Director of Individual Giving is a senior, exempt, full-time leadership role responsible for shaping and leading Neighbors’ individual giving strategy, which generates nearly 40% of the organization’s annual revenue. This newly expanded position offers an experienced fundraiser the opportunity to build and lead a mature, donor-centered program with significant growth potential.
The Director provides strategic direction and hands-on leadership for all individual giving efforts, including major gifts, annual giving at all levels, donor-advised funds, planned giving, and donor-facing communications. The role manages a portfolio of approximately 120 major donors, leads the design and launch of Neighbors’ next phase of planned giving, and supervises one direct report.
The Director of Individual Giving is a core member of Neighbors’ Leadership Team and a strategic partner to the Executive Director, alongside the Associate Director, Director of Programs, and Director of Community Partnership. The Director is accountable for leading an individual giving program currently generating approximately $750,000 annually, with the authority and expectation to strengthen systems, deepen donor relationships, and grow revenue over time.
As a strategic relationship-builder, you will work with donors to connect their interests with the real outcomes of Neighbors’ work. This highly relational role is ideal for someone who loves connecting with people, telling stories that move hearts, and creating systems that sustain long-term impact. As a growth-driven nonprofit, we’re seeking ambitious candidates with high energy who are results oriented and ready to help us grow our mission.
Supervised by: Executive Director
Supervises: Annual Fund and Communications Coordinator and may supervise some volunteers.
Essential Job Functions:
Leadership:
- Serves as an important member of Neighbors’ leadership team.
- Advance a shared culture of philanthropy across the organization.
- Presents development updates at the Board of Directors meetings.
- Leads or co-lead a Board subcommittee or task force as assigned.
Individual Donor Relationships:
- Advances internal systems, messaging, and leadership readiness for an upcoming capital campaign led by outside counsel
- Provides strategic oversight and execution of a comprehensive individual giving program
- Designs, implements, and evaluates annual and multi-year individual giving strategies
- Manages and grows a portfolio of 100+ sustaining (monthly) donors through ongoing stewardship
- Develops and launches a planned giving program aligned with community loyalty and long-term sustainability
- Grows donor-advised fund engagement and stewardship
- Manages a portfolio of individual, family, DAF, and planned gift prospects
- Identifies, qualifies, and cultivates Neighbors’ most engaged supporters and prospects
- Serves as primary relationship manager for major donors
- Partners with the Executive Director and Board to support donor cultivation and solicitation
Marketing, Communications and Storytelling:
- Sets and stewards the organization’s communications and storytelling strategy, ensuring consistency across channels and audiences
- Leads organizational communications in close partnership with program and development staff
- Oversees donor communications, fundraising collateral, and impact storytelling that advance relationship-based philanthropy
- Ensures alignment between fundraising strategy, brand, messaging, and digital presence, including website and social media content and performance
- Oversees development of annual donor-facing publications, including the annual report
- Leads preparation and submission of Charities Review Council renewal materials
Systems, Administration and Supervisory
- Maintain individual giving policies and procedures
- Oversees CRM strategy, reporting, and data integrity (Salesforce)
- Supervises, coaches, and develops the Annual Fund and Communications Coordinator
- Leads regular development planning and performance meetings
- Tracks and communicates fundraising performance, pipeline health, and donor engagement metrics
- Ensures timely acknowledgements and adherence to fundraising best practices
- Maintain Neighbor’s development policies/procedures
Job Qualifications:
Minimum:
- Bachelor’s Degree
- 7+ years of progressive experience in individual donor relations (including major donors), advancement, or other relationship-driven roles involving cultivation, solicitation, and stewardship, or a comparable combination of education and experience.
- Highly relational, system-oriented, and able to balance strategic planning with hands-on execution.
- Demonstrated success managing a major gifts portfolio and achieving revenue goals
- Strong supervisory and team leadership experience
- Outstanding storytelling, public speaking, and written communication skills.
- Ability to build authentic relationships and represent Neighbors, Inc. with warmth and professionalism with all stakeholders.
Preferred:
- Experience managing donor relationships, including planned giving, family foundations, and donor-advised funds.
- Familiarity with the Dakota County or surrounding community
Knowledge, Skills and Abilities:
- Demonstrated ability to build, manage, and sustain strong donor relationships over time
- Excellent written and verbal communication skills, including the ability to convey impact clearly and authentically
- Knowledge of philanthropic landscape and individual giving strategies.
- Ability to work effectively both independently and collaboratively across teams
- Strong organizational skills with the ability to prioritize work, manage multiple deadlines, and adapt in a changing environment
- Experience engaging and supporting volunteers in fundraising and outreach activities.
- Proficiency with customer relationship management platforms (Salesforce, Raiser's Edge, or similar donor/customer database systems).
- Proficient with Microsoft Office products both desktop and virtual
- Sound judgment and discretion in handling confidential and sensitive information
- Passionate supporter of diverse, underserved, disenfranchised and economically challenged communities and individuals.
- Demonstrated reliability, follow-through, and accountability
- Collaborative, solutions-oriented approach to problem solving
Physical Requirements:
- Ability to bend, sit, stand, reach, and lift repetitively up to 25 pounds without mechanical assistance with no risk of injury to self, indoors and outdoors.
- Ability to sit at a desk for extended periods.
Additional Information:
- Other duties as assigned.
- Eligible for employment in the United States.
- Periodically able to work evenings and weekends.
- Pass criminal and credit background checks
- Valid driver’s license, access to reliable transportation, and the ability to meet Neighbors driving record requirements.
This job description is a good-faith representation of what the job entails and is subject to change.
Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran’s status.
Research shows that women and candidates from underrepresented groups are less likely to apply for roles unless they meet every listed qualification. If this position aligns with your experience and interests—even if you don’t meet every requirement—we encourage you to apply.
How to Apply:
We are excited to hear from you! Share your story by sending your resume and cover letter as a single PDF to admin@mightyconsulting.org with “Director of Individual Giving Application” in the subject line. In your cover letter, please tell us:
- What draws you to Neighbors mission
- A highlight or two from your fundraising journey that you are proud of
- How your experience and approach prepare you to contribute as a collaborative member of Neighbors’ leadership team
To be included in the first round of interviews please submit your application by February 9. We encourage early submissions.