Aeon | Minneapolis, MNUnder the supervision of the Director of Major Gifts, the Donor Relations Officer is responsible for the implementation of Aeon’s mid-level gift strategy. This position will secure gifts by cultivating, stewarding, and retaining a large portfolio of mid-level donors ($250 to $2,500 annual giving range), while identifying donors who can move to increased levels of giving. The position will also play an integral role in stewarding all donors (regardless of gift level) and prospects to position them for long-term and/or increased giving to Aeon.
Essential functions include, but are not limited to:
- Nurture mid-level donors and guide the moves management process with a focus on retaining donors and upgrading gifts.
- Contribute to build a robust pipeline of major donor prospects, including planned giving prospects, by identifying high-potential supporters within the mid-level portfolio and transferring them to the major gift cultivation process.
- In partnership with the Director of Major Gifts, plan and implement donor relations strategies for the cultivation, conversion, and retention of mid-level donors.
- In partnership with the Resource Development Manager, plan and implement stewardship strategies for the cultivation and conversion of donors and prospects into long-term supporters. Examples include thank you calls, new donor stewardship, pledge payments, etc.
- Maintain best practices for donor stewardship with timely acknowledgement and follow-up.
- Ensure that all donor interactions are tracked accurately.
- Participate in team efforts to develop a Community Centered Fundraising program. Commit to learning and participating in Aeon’s diversity, equity, and inclusion efforts.
- Develop a thorough understanding of the affordable housing climate in the Twin Cities and be prepared to speak to Aeon’s role in this ecosystem with supporters.
- Champion a culture of philanthropy that celebrates donors and engages employees as ambassadors for Aeon.
Skills/Qualifications:
- Minimum three years’ experience in a fundraising, marketing, or client-facing role.
- Strong natural ability for building relationships. Interest in actively interacting with supporters, likable demeanor, and ability to make good first impressions. Excellent oral and written communications skills.
- Bias for taking action and appreciation for spending significant amounts of time connecting with donors by phone, email, written communications, and in person.
Ability to exercise judgement and appropriately handle confidential matters and information.
- Strong ability to engage in interpersonal interactions that are culturally responsive, ensuring consideration for differing needs and expectations.
- Sense of ownership, accountability, and a deep passion for the mission and values of Aeon.
- Proficiency with Microsoft Office applications and Salesforce a plus.
Compensation is commensurate with experience. Aeon offers a comprehensive benefits package for full time employees that includes: medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program.
Position is open until filled.
Aeon values a diverse work environment. People of color, individuals with disabilities, members of the LGBTQIA community, and people from other underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / Affirmative Action Employer. Employees and residents are encouraged to apply.