Job Posting

Children's Theatre Company | Minneapolis, MN
Salary Range: $20.75 to $23.25 per hour

Children’s Theatre Company (CTC) is seeking qualified candidates with a background in fundraising and donor relations for the position of Donor Relations Coordinator. This is a full-time position with Monday through Friday office hours with occasional evening and weekend work. This position requires someone who is knowledgeable about donor database systems, who is detail-oriented, collaborative and donor focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust communication skills, an ability to adapt to adjusting priorities, and strong time management skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION
Led by Artistic Director Peter C Brosius and Managing Director Kim Motes, Children's Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 20 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DIVERSITY AND INCLUSION STATEMENT
CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status regarding public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY
The Donor Relations Coordinator has both internal and external customers, and plays a key role in support of stewardship of CTC donors. They help coordinate operational and administrative aspects of the Luminary Circle and other annual and special campaigns. This role reports directly to the Director of Development, and works closely with the Annual Fund Manager, Development Data Assistant, Managing Director, Artistic Director, and Board Development Committee.
This position reports to the Director of Development.

ESSENTIAL FUNCTIONS:
Donor Relations Support

• Manage Plans functionality in Tessitura in support of all moves management for individual donors:
  • Create annual plans for all Luminary Circle donors giving $2,000+, board members, and other donor prospects
  • Work with Development Data Assistant and team to ensure proper tracking of data fields
  • Create weekly moves management reports for Director of Development, Managing Director and Artistic Director
  • Help develop agenda for bi-weekly Donor Strategy and Plan Review Meetings
  • Provide other administrative support as needed to the Director of Development on the execution of the Plans in their donor portfolio, including scheduling donor meetings and making follow-up calls
• Work with Director of Development, Annual Fund Manager, and Special Events Manager to outline annual donor benefits, including engagement and recognition events
• Work with team to ensure donor benefit fulfillment, including defining and pulling invitation lists, taking RSVPs, helping with follow-up calls and post-event thank you notes, and researching attendee capacity and interest
• Provide superior, engaging experiences to donors through exceptional customer service (i.e. assisting with ticketing requests, donation questions, or other special needs)
• Participate in relationship building and donor cultivation initiatives and work alongside other staff to support a variety of special fundraising and cultivation activities throughout the year, including opening night receptions, donor luncheons and the Curtain Call Ball

Research

• Assist with research efforts to qualify and track donor prospects; use this research to provide support in developing individualized cultivation plans
• Enter research data into Tessitura so that it can be fully utilized
• Partner with Director of Development and Annual Fund Manager to analyze trends in individual giving and to discover new methods of identifying promising major donor and campaign prospects
• Maintain contract with Wealth Engine (or other research vendor); stay up-to-date on product capabilities; ensure CTC is maximizing and leveraging these capabilities

General Development Support

• Attend all Development Committee meetings of the Board of Directors; take and distribute meeting minutes as needed
• Participate in Curtain Call Ball; oversee a specific component of the event, e.g. silent auction or volunteer recruitment/coordination (TBD)
• Serve as a back up to Development Data Assistant for gift entry and thank you processes
• Produce lists as needed for donor cultivation and analysis
• Generate reports and statistical output for development staff and others requiring donor/financial reports

Future Campaign Support (timeline TBD)

• Schedule and attend all campaign committee meetings; take and distribute meeting minutes
• Maintain and update campaign prospect lists, gift charts and other related materials
• In partnership with Director of Development, prepare regular campaign reports to share with key staff and volunteer leadership
• Ensure proper recording, acknowledgement and stewardship of campaign pledges and gifts per donor preferences; ensure every pledge and gift is managed seamlessly so that the donor is officially thanked within established time parameters

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

• Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
• Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
• Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS
Knowledge, Skills and Abilities

• Accurate - Ability to perform work accurately and thoroughly
• Adaptability - Ability to adapt to rapid pace in a changing workplace
• Autonomy - Ability to work independently with minimal supervision
• Collaboration - Ability to work with others and be a positive team member contributing to a positive culture
• Communication - Ability to communicate clearly and concisely with others and to understand what others are expressing
• Computer skills – demonstrated ability to use Microsoft Office Suite, email and calendar programs as well as data entry and creating extractions, lists, queries and reports in Tessitura or other of donor databases
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
• Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal
• Organization – Ability to manage highly detailed logistics for multiple projects simultaneously
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous
• Project Management - Ability to organize and direct a project to completion
• Relationship Building - Ability to effectively build relationships with customers and co-workers
• Tactful - Ability to show consideration for and maintain good relations with others
• Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines

Experience

• Demonstrated development experience, including demonstrated skills in customer service, donor relations and event coordination
• Demonstrated knowledge of donor database systems

Other Requirements

• A commitment to ethical conduct in all respects of the work environment
• A commitment to creating a just, equitable and inclusive work environment
• A commitment to the protection of confidential information to which this position has access

COVID-19 Vaccine
All employees of CTC are required to be fully vaccinated against the virus that causes COVID-19. If a candidate is selected to fill this role, they will be required to provide proof of vaccination.

COMPENSATION
The starting pay for this position is a range of $20.75 to $23.25 per hour. Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b) retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.