Job Posting

FEATURED - Data and Customer Service Assistant

  
Animal Humane Society | Golden Valley, MN
Salary Range: $17.00/hour

To apply
Please visit www.animalhumanesociety.org/careers or for a direct link click below:
https://phe.tbe.taleo.net/phe03/ats/careers/v2/viewRequisition?org=AHS&cws=40&rid=1393

Job Purpose
You are a focused and communicative team member. You are responsible for processing donations and supporting donor communication.

Pay
$17.00/hr

Schedule
  • Full-time 40 hours/week
  • Regular business hours M-F
  • Occasional nights and weekends for special events.
  • In Office

What you will be doing:

Relationship Building — Nurture donor loyalty by responding to inquiries in a meaningful and donor-centric way.

Communication — Listen, pay attention, and be a responsible steward of sensitive information. Work closely with other Advancement Services Assistants to complete daily, weekly, and monthly tasks as a team.

Process — Open and batch mailed donations and complete donation data entry according to daily goals while maintaining attention to detail and accuracy. Receive and process donations over the phone and in-person. Follow internal controls regarding the handling, depositing, and recording of cash and checks during daily deposit. Follow PCI standards regarding handling of credit card information. Maintain organization and donor confidence by following security and confidentiality protocol with donations and donor information.

Support — Maintain up-to-date donor records. Assist with special events as assigned and provide backup to team members. Contribute to the shared goals, objectives, and Key Performance Indicators of the larger Advancement team. Keep abreast of general information regarding the activities and projects of AHS and the Advancement department.

Culture — Foster an open and inclusive work environment by modeling AHS’s behaviors and values, consistent with the vision and mission of the organization. Champion a culture of safety and promote meaningful volunteer engagement.

Other duties as assigned

What we are looking for:

Experience — Minimum of 2 years of clerical or data entry experience.

Computer Skills — Strong computer skills, including proficiency in Microsoft Office.

Adaptability — Ability to work in a professional and positive manner with high attention to detail in a variety of situations.

Communication — Excellent interpersonal and communication skills, must have ability to work as a member of the team and partner collaboratively with external and internal customers and departments.

Physical & Emotional Capabilities — Must be able to handle the physical and emotional aspect of work at events and in an animal shelter environment, including the use of euthanasia.

This position description is intended to describe the general content and/or requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

About AHS
One of the nation's leading animal welfare organizations, Animal Humane Society helps more than 23,000 animals every year. We’re transforming the way shelters care for animals and engage their communities, advancing animal welfare and creating a more humane world for animals everywhere.

Open Admissions Philosophy
Animal Humane Society accepts every animal that comes to us, and there is no time limit placed on the animals in our adoption centers. As long as an animal remains in good health and temperament, it is available until it is adopted. However, we also have a commitment to placing only healthy, treatable, and safe animals in the community. When the difficult decision is made to end an animal’s life for untreatable aggression or unmanageable illness, we provide them with a dignified end to life with humane euthanasia by compassion injection.

Why Work Here
  • Make a difference in the lives of animals and people
  • Join a team of coworkers who love animals as much as you do
  • Work-life balance
  • Health, dental, vision, and coverage
  • 401K with up to 4% match
  • Nine paid holidays

AHS adopted a COVID-19 vaccination policy in December 2021 effective January 4, 2022. All employment with AHS is conditioned on candidates being fully vaccinated within 45 days of employment. Individuals with medical issues or religious beliefs, or practices, that prevent them from getting the vaccine may request an exemption from our vaccine requirement.
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